Refund Policy
At kapardee.com, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please review our refund policy outlined below:
Eligibility for Refunds:
Refunds are applicable within 5 days from the date of purchase.
To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition that you received it.
Refund Process:
To initiate a refund, please contact our customer service team at +91 8506041958 & contact@kapardee.com with your order details and reason for refund.
Our customer service team will review your request and guide you through the next steps.
Once your request is approved, you will be provided with instructions on how to return the item to us.
Please ensure that the item is securely packaged to prevent any damage during transit.
Refund Method:
Refunds will be issued in the original form of payment used for the purchase.
Depending on your payment method and financial institution, it may take 7 Working days for the refund to reflect in your account.
Return Shipping:
Customers are responsible for the cost of return shipping, unless the return is due to an error on our part or a defective item.
We recommend using a trackable shipping service and purchasing shipping insurance for high-value items.
Exchanges:
We currently do not offer exchanges. If you wish to exchange an item, you may initiate a return for a refund and place a new order for the desired item.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately upon receipt.
We will arrange for a replacement or issue a full refund, including any applicable shipping charges.
Cancellations:
Orders that have already been processed and shipped cannot be canceled. Please refer to our return policy for eligible refunds.
Policy Updates:
kapardee.com reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a purchase on kapardee.com, you acknowledge and agree to abide by the terms of this refund policy.
If you have any further questions or require assistance, please don’t hesitate to contact our customer service team.
